Refund Policy

Refund Policy

Subscription Refund Eligibility:

We offer a refund policy for the cancellation of subscriptions to webinars on www.edudeeds.com. To be eligible for a refund, the cancellation request must be made at least 48 hours before the scheduled start time of the webinar.

100% Refund:

If a user cancels their subscription to a webinar at least 48 hours prior to the scheduled start time, they will be eligible for a 100% refund of the subscription fee.

No Refund:

If a user cancels their subscription to a webinar within 48 hours of the scheduled start time, they will not be eligible for a refund. The subscription fee will be non-refundable.

Refund Process:

To request a refund, users must contact our customer support team by email at info@edudeeds.com. Please include the following information in your refund request:

• Full name
• Email address used for the subscription
• Webinar title and date
• Reason for cancellation

Refund Processing Time:

We will process refund requests within [number of business days] business days of receiving the refund request. The refund will be issued using the same payment method used for the subscription.

Non-Transferable:

Refunds are non-transferable and can only be issued to the original subscriber.

No Show Policy:

If a user fails to attend a webinar without canceling their subscription in advance, they will not be eligible for a refund.

Exceptions:

In exceptional circumstances, such as technical issues or cancellation of the webinar by , we may offer a refund even if the cancellation request is made within 48 hours of the webinar start time. These cases will be handled on a case-by-case basis.

Please note that this refund policy is subject to change, and any updates will be posted on our website. Users are encouraged to review the refund policy periodically.

If you have any further questions or concerns, please contact our customer support team at info@edudeeds.com.